Terms of service

Terms of Service

These Terms & Conditions govern your use of thedoodlebrush.com and the purchase of products through our website.

By placing an order with us, you agree to these Terms & Conditions. Please read them carefully before placing your order.

Who we are

Company: Slaterbridge Limited Registered office: 19 Rutland Square, Edinburgh, EH1 2BB, United Kingdom Company number: SC588448 UK VAT number: GB389813441 Contact email: hello@thedoodlebrush.com

References to "we", "us", and "our" in these Terms & Conditions are references to Slaterbridge Limited, trading as The Doodle Brush.

Placing an order

When you place an order through our website, you are making an offer to purchase the products in your basket at the prices and on the terms shown at checkout.

We will send you an order confirmation email shortly after you place your order. This email confirms that we have received your order, but does not constitute acceptance of your offer.

Your order is accepted, and a contract between you and us is formed, when we send you a dispatch confirmation email.

We reserve the right to decline any order at our discretion, including in cases of suspected fraud, pricing or stock errors, or where we are unable to fulfil the order. If we decline your order, we will refund any payment taken in full.

Products

We make every effort to ensure that the products shown on our website are accurately described and depicted. Product images are for illustrative purposes only, and actual products may vary slightly in appearance.

We reserve the right to modify or discontinue products at any time without notice.

Prices and payment

Prices are shown on the website and at checkout. Prices may be displayed in multiple currencies depending on your location and the currency selector on the website.

Prices include VAT where applicable. Shipping costs, where applicable, are calculated and shown at checkout before you complete your order.

We reserve the right to change prices at any time. Changes will not affect orders that have already been accepted.

Payment is taken at the point of order through Shopify Payments. By submitting your order, you confirm that the payment method used is yours and that there are sufficient funds to cover the cost of the order.

Promotions and discount codes

From time to time we may offer discount codes or run promotional sales. These are subject to the following:

  • Discount codes are valid only for the period stated and on the products specified

  • Codes may be limited to one use per customer

  • Codes cannot be used in conjunction with other offers unless explicitly stated

  • We reserve the right to withdraw or amend promotions at any time

  • Discount codes have no cash value and cannot be exchanged for cash

Delivery

For details of our delivery times, costs, and procedures, please see our Shipping Policy.

Returns, refunds, and warranties

For details of our 30-day satisfaction guarantee and how to return items, please see our Returns & Refunds Policy.

For details of our Lifetime Warranty on selected products, please see our Lifetime Warranty page.

Your statutory rights

Nothing in these Terms & Conditions limits or excludes your statutory rights as a consumer under the UK Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, or any other applicable law.

Privacy and cookies

For details of how we collect and use your personal data, please see our Privacy Policy and Cookies Policy.

Reviews

We use Trustpilot to collect product and service reviews from our customers. By submitting a review, you grant us and Trustpilot a non-exclusive licence to display your review on our website and on Trustpilot. Reviews are subject to Trustpilot's own terms.

Intellectual property

All content on thedoodlebrush.com, including text, images, logos, product designs, branding, and the "Doodle Brush" name, is owned by or licensed to Slaterbridge Limited and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any of this content for commercial purposes without our prior written consent.

Our liability

Nothing in these Terms & Conditions limits or excludes our liability for:

  • Death or personal injury caused by our negligence

  • Fraud or fraudulent misrepresentation

  • Any other liability that cannot be limited or excluded under applicable law


Subject to the above, our total liability to you in connection with any order is limited to the price you paid for that order.

We are not liable for any indirect, consequential, or special losses, or for any loss of profit, business, or opportunity.

Events outside our control

We are not liable for any failure or delay in performing our obligations under these Terms & Conditions where the failure or delay is caused by circumstances outside our reasonable control, including but not limited to extreme weather, industrial action, carrier failure, supply chain disruption, fire, flood, war, terrorism, or government action.

Changes to these Terms & Conditions

We may update these Terms & Conditions from time to time. The most recent version will always be available on our website, with the "last updated" date shown below. Changes will not affect orders that have already been accepted before the change takes effect.

Governing law and jurisdiction

These Terms & Conditions, and any contract formed under them, are governed by Scots law. Any dispute arising under or in connection with them will be subject to the exclusive jurisdiction of the Scottish courts.

If you are a consumer based in the European Union, this does not affect your right to bring a claim in the courts of your country of residence where local consumer law gives you that right.

Contact us

If you have any questions about these Terms & Conditions, please contact us at hello@thedoodlebrush.com.


Last updated: April 2026